Updated July 2026
Support
Need help with your loyalty account, stamps, rewards, or account access? We’re here to help.
Account Access
If you forgot your password, open the Espresso, my Love app and use Forgot password?on the login screen. You’ll receive a secure Firebase password reset email.
If you recently created an account, check your inbox for the verification email. After you verify your email, return to the app and it should continue automatically.
Stamps And Rewards
If a stamp or reward looks incorrect, contact us with the email on your account and the approximate date of the visit. Loyalty corrections are handled by creating a new adjustment transaction so your history stays accurate.
Helpful Details
When contacting support, please include:
- The email associated with your account
- A brief description of the issue
- The device you are using, such as iPhone or Android
- Approximate date and time if the issue involves a visit, stamp, or reward
For your security, do not send passwords or sensitive information.
Response Time
We aim to respond to all support requests within 24–48 hours.
Account Deletion
You may delete your account from the app settings or request help through the public Delete Account page. Your login account and personal profile details are deleted or anonymized. Loyalty transactions and audit records may be retained where needed for fraud prevention, accounting, and operational integrity.
Download The App
Download on the App Store or get it on Google Play.
Thank you for being part of Espresso, my Love.